SMS Messaging Policy

Introduction

SignalCite Inc. uses SMS (Short Message Service) text messaging to communicate important updates and reminders to our clients and subscribers. This service is designed to keep you informed about your appointments, service status, and relevant business updates from SignalCite.

By subscribing to our SMS service, you agree to receive text messages from SignalCite at the phone number you provide. Message and data rates may apply based on your carrier plan.

What Messages We Send

SignalCite sends the following types of messages:

We do not send promotional marketing messages, spam, or unrelated third-party content. All messages are directly related to your business relationship with SignalCite.

How to Subscribe (Opt-In)

SignalCite uses a double opt-in process to ensure your consent:

1. Initial Request: You provide your phone number via our website form, during a call, or through another business interaction, indicating you wish to receive SMS updates.
2. Verification: We send a confirmation message with a verification code to the number you provided.
3. Confirmation: You reply with the verification code or confirm via the provided method.
4. Welcome: Upon successful verification, you receive a confirmation message welcoming you to our SMS service.

Your consent is recorded and stored for compliance purposes. You can start the opt-in process on our Contact page or at /verify-sms.

How to Unsubscribe (Opt-Out)

You can stop receiving SMS messages from SignalCite at any time:

• Reply STOP to any message you receive from us
• Email us at contact@signalcite.com with your request to unsubscribe
• Contact support via our website at www.signalcite.com

Once you opt out, you will receive one final confirmation message, and no further SMS messages will be sent unless you re-subscribe.

Message Frequency

• Maximum frequency: 1-2 messages per week
• Typical frequency: Most subscribers receive 2-4 messages per month
• Variable messages: Appointment reminders and audit results are sent as needed based on your activity

Fees & Charges

• SignalCite does not charge a fee for SMS messaging services
• Standard message and data rates may apply based on your wireless carrier plan
• Contact your mobile carrier for details about your messaging plan and any associated costs

Support & Contact Information

For questions about our SMS service, to report issues, or to update your preferences:

Privacy Policy

Your privacy is important to us. For information about how we collect, use, and protect your personal information, please review our Privacy Policy.